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Loyalty & Rewards

Loyalty & Rewards Information

What is the Neuaura Loyalty Programme?

The Neuaura Loyalty Programme is our way of thanking you for being a loyal customer!. You’ll earn points every time you shop or engage in certain activities, and those points can be redeemed for discounts, exclusive offers, and amazing rewards. It’s

How do I join the Neuaura Loyalty Programme?

It’s super simple!. Just create an account or make a purchase on our website, and you’ll automatically be enrolled in the Neuaura Loyalty Programme. You’ll start earning points right away, even with your first order!

Are there different tiers in the loyalty programme?

Yes! Our Loyalty Programme has different tiers based on how many points you’ve earned. The higher you go, the more perks and exclusive rewards you unlock. Check your account dashboard to see your current tier and benefits. Bronze VIP – 100 Points. Si

How do I view my rewards points?

Follow these steps to check your reward points:. Enjoy your rewards and start redeeming your points for exclusive perks!

How do I earn points?

You can earn points by:. Check your account dashboard to see all the ways you can earn points and how much each action is worth. The more you engage, the more rewards you unlock!. Log into your account here: Rewards Portal

Can I refer friends to earn points?

Absolutely! You can earn points by referring friends to Neuaura. Just share your unique referral link, and when your friend makes their first purchase, you’ll earn reward points, it’s a win-win!. Start referring and earning rewards today!.

How do I redeem my points?

Follow these steps to redeem your reward points for discounts:. Enjoy your rewards and start saving on your next order!

How do I apply promo/discount codes?

To use a promo or discount code, follow these steps:. Having trouble?If your promo code isn’t working, try clearing your browser cache or using a different device before re-entering the code. If you still need help, feel free to contact customerservi

Do my points expire?

No! Your points won’t expire as long as you keep your account active. Just log in every now and then and don’t forget to redeem your points for great rewards!

Can I combine loyalty points with other discounts or promotions?

Loyalty points can be redeemed for specific rewards and discounts, but they usually can’t be combined with other promotions. Be sure to check the details of each reward to see what applies!

What should I do if I have issues with my loyalty points?

If you're having any trouble with your loyalty points, don’t worry!. Just reach out to our customer service team at [email protected], and we’ll be happy to help resolve it for you.