Shipping

Shipping Information

What is your shipping policy?

Our standard delivery within the UK mainland is 2–3 working days, with an option for Next Working Day delivery. For any additional questions about our shipping policy, please contact us at [email protected].

What shipping methods do you offer?

At Neuaura, we offer next-day delivery and FREE next-day shipping on all UK orders over £60. To ensure next-day delivery:. All deliveries are made via Evri and exclude weekends.

How can I track my order?

Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to track your order on our shipping partner’s website, where you’ll get a one-hour delivery slot for when your package will arrive.

I put in the wrong details for my order, what can I do?

If you’ve entered incorrect details for your order, please contact us as soon as possible at [email protected] with your order number and the correct details. We’ll do our best to update your order before it’s dispatched. However, if your or

Do you ship internationally?

Currently, we only ship within the UK and Northern Ireland. We are working to offer international shipping in the future. Stay tuned!