Can I cancel my subscription after it has been billed?Updated a month ago

Unfortunately, once your subscription has been billed, it cannot be canceled or refunded immediately, as it is too late to stop the order from being processed.

If you weren’t able to cancel in time, you can return the item for a refund once you receive it.

To avoid being charged, please make sure to cancel or skip your subscription at least 1 day before your next billing date through your customer portal. 

The customer portal can be accessed by using the subscription option in the main menu of the website of suing this link: Subscription  

If you experience any issues, please contact our customer service team at [email protected] or reach out via our live chat for assistance. 

We’re happy to help!