Returns Information
We want you to feel confident in your purchase – and supported every step of the way. If you’re not 100% happy with your product, you can request a refund or exchange within 90 days from the date of purchase. Refunds are issued minus any shipping/han
We’re really sorry to hear things didn’t work out – but we’ve got you. Our returns process is simple, kind, and fully self-serve (or we’re here if you’d rather talk it through). 👉 Neuaura Returns Portal - https://neuaura.aftership.com/returns. From
Do Customers pay for returns?
Once we receive your returned item and it passes quality control, your refund will be processed. Please allow up to 10 business days for the refund to be credited to your original payment method.
